Shipping Information And Common Questions
Which days is dispatch open?
Our dispatch is open from Tuesday 9am -Friday 3pm
Closed Monday, and weekends.
For urgent orders please contact us and we may be able to send your urgent items for a special request. We will always endeavour to help you get your order as soon as possible.
Which delivery company do you use?
We use Australia post for overseas and we now offer you more choices with Fastway, Sendle, and Australia post. If you live in a remote area and prefer Australia post just email us to request this firstname.lastname@example.org
Not all of your items arrived
If you receive an order with BKO or BK written on the delivery paperwork you will have a backorder item which is put into our system. We will send the goods as soon as they arrive. On the odd occasion our supplier maybe out of a particular item and we will not be notified they are out of stock until we receive our next order with a notice.
We recommend you stock up on any items that you need so you do not get stuck or have to turn anyone away.
If you have any queries please email us and we can help.
CHRISTMAS FASTWAY NOTICE